Senior Manager, Audit Project Lead / Instructional Designer (ID)
KPMG
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Senior project lead Accountabilities:
— Supports the Audit and/or Assurance Performance Solutions Lead in identifying and engaging required resources (e.g. project management, instructional design, developers)
— Oversees the instructional design activities and development of course content by the project team through reviewing the work completed and providing guidance
— Leads the development of project related communications, train-the-facilitator (TTF) sessions and materials and/or liaises with external vendors as required. Liaises with the deployment team as required and Facilitates TTF sessions as required.
— Maintains ownership of allocated projects after completion e.g. responding to member firms questions on the project when necessary liaising with the deployment team.
Senior Instructional Designer Accountabilities:
— Liaises frequently with the instructional designers on their projects to ensure that the learning and performance solutions align to adult learning principles.
— Leverage Global L&D networking channels to share ideas, best practices and content, as appropriate with instructional designers across the Performance Solutions team. Provides input and feedback on individuals providing support to Performance Solutions team in terms of job accountabilities, annual goals and performance.
— Support the PMO lead/head of Performance solutions in staffing decision, where appropriate and required.
Strategic Performance Consulting/Special Projects:
— Collaborate with members of the Strategic Performance Consulting team to:
- Identify innovative learning solutions that will help Global L&D achieve our key business initiatives.
- Assist in shaping the strategy, implementing and driving the use of these solutions cross functionally (including performance consulting, curation strategy etc.).
Scoping activities
— Supports the Audit and/or Assurance Performance Solutions Lead, in scoping proposed learning and/or performance solutions and preparing the High-Level Design Document and associated resource requirements for large or complex projects
AND/OR
— Leads the scoping of proposed learning /performance solutions for small to medium complex projects and assist to prepare the High-Level Design Document and associated budget requirements for approval by the Audit and/or Assurance Performance Solutions Lead, the Audit Strategic Business Partner, and the respective business leaders.
— Researches internal/external content to meet the business needs
— Identifies opportunities to re-purpose solutions cross-functionally/member firms, and/or incorporate leadership/business content
— Identifies potential SMEs
Leads the detailed design and development activities for assigned projects
— Supports the Audit and/or Assurance Performance Solutions Lead, in identifying and engaging needed resources.
— Provides background and contextual information for the assigned project team
— Ensures the timely and appropriate engagement of SMEs throughout the end-to-end design and development cycle.
— Partners with the PMO to ensure projects are delivered on time, on budget and meet the business needs.
— Leads the project team in identifying the most appropriate modality for the learning and performance solutions
— Oversees and participates in the instructional design activities and development of course content.
— Leads the development of instructor briefings, trainings and liaises with external vendors as required.
— Identifies and implements the most appropriate evaluation approach for the solution.
Project Management
— Liaise with PMO to identify and implement QA processes for project.
— Ensures alignment with key Global L&D initiatives and prioritization.
— Ensures compliance with Global L&D design and development architecture and standards as well as the measurement requirements and takes corrective action as necessary.
— Ensures with PMO that critical success factors and project risks are identified and managed.
— Monitors the effectiveness of the Global solutions developed to identify and implement opportunities to improve efficiency/effectiveness (faster to market at a lower cost).
— Prepares required course administration guides.
Development:
— Supports the Performance Solutions Audit and/or Assurance Project Leads, Instructional Designers and SMEs in designing solutions:
- Assists in the research and gathering of solution content.
- Provides feedback on proposed flow and sequence of the content.
- Proposes edits to the solutions content.
— Identifies relevant interactive design alternatives for inclusion in the solution that will most effectively accomplish the business objectives and learning outcomes.
— If needed this role may develop content for ILTs/digital/e-learning modules, videos and electronic performance solutions focused on building technical, business and leadership capabilities or a blend of these for a variety of audiences (from KPMG partners to professionals from all functions or level in the firm). Activities may include writing Facilitator guides, e-learning storyboards, video/ podcast scripts, performance support resources and / or deployment and marketing materials.
Team and professional leadership:
— Provides input and feedback on individuals providing support to project, in terms of job accountabilities and performance on project.
— Leverages Global L&D networking channels to share ideas, best practices and content as appropriate.
— May perform the role of Performance Manager for certain Developers in the Performance Solutions team.
— Participates in internal and external forums to identify emerging trends and best practices as well as learning/performance design for potential implementation and skill development within the Performance Solutions team.
Relationship management:
— Maintains ongoing, productive relationships with:
— Senior business Stakeholders
— Senior level of SMEs
— Global L&D
— Offshore/onshore vendors
Please list the technical skills required to perform this role
— Refer to experience and knowledge section below.
Description of level of Qualifications
— Completion of University/College degree
— Qualified accountant
— Learning & Development related certification preferred
Experience/Knowledge
3+ years of experience in the external Audit practice
Ideally, incumbent should have 10+ years’ experience in:
— Adult learning design and development
— Performance solutions design and development
— Evaluation of learning solutions
— Project Management
— Budget Management
— Performance consulting
— Innovative E-learning design
— UX and UI design principles
— Micro-learning design principles
— Design Thinking
— Evaluation of learning solutions
Ideally, the incumbent should demonstrate the following behaviors:
— Delivers exceptional client experiences
— Seeks insights and perspectives
— Works collaboratively
— Takes ownership of development
— Organizes and structures work
— Delivers relevant solutions
— Shares knowledge
— Maintains drive and resilience
— Plans for contingencies
— Understands the broader context
— Displays confidence and passion
The role require some flexibility to work irregular work hours to accommodate multiple time-zones and manage in a global virtual environment.
Why join KPMG?
- We work with the latest technologies;
- Our professionals are recognized as leaders in the market;
- We are one of the world’s leading professional services organizations.